Privacy Policy

Effective Date: 21/08/2024

Welcome to Kondli Bazar. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our mobile application ("App") to purchase groceries and daily needs products. By using our App, you agree to the terms of this Privacy Policy.

1. Information We Collect

a. Personal Information

When you create an account or place an order on Kondli Bazar, we may collect personal information such as:

• Name
• Email address
• Phone number
• Delivery address
• Payment information (e.g., credit/debit card details, UPI ID)

b. Non-Personal Information

We may also collect non-personal information, such as:

• Device information (e.g., device type, operating system)
• App usage data (e.g., pages viewed, time spent on the app)
• IP address and geolocation data

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Provide customer support and respond to inquiries
• Send you updates about your order status
• Improve our App and services
• Personalize your experience on the App
• Communicate with you about promotions, offers, and updates (you can opt out of marketing communications at any time)

3. How We Protect Your Information

We take the security of your personal information seriously and implement appropriate measures to protect it from unauthorized access, disclosure, alteration, or destruction. These measures include:

• Secure Socket Layer (SSL) encryption for payment transactions
• Regular security audits and updates
• Restricted access to personal information to authorized personnel only

4. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information with:

• Service Providers: We may share your information with third-party service providers who assist us in operating the App, processing payments, and delivering orders.
• Legal Requirements: We may disclose your information if required by law or in response to a valid legal request (e.g., a subpoena or court order).

5. Your Rights

You have the right to:

• Access and update your personal information at any time through your account settings.
• Request the deletion of your account and personal information.
• Opt out of receiving marketing communications from us.

To exercise any of these rights, please contact us at grocioindia

6. Cookies and Tracking Technologies

Kondli Bazar may use cookies and similar tracking technologies to enhance your experience on our App. Cookies help us understand how you interact with our App and allow us to remember your preferences. You can control cookie preferences through your browser settings.

7. Third-Party Links

Our App may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party services you interact with.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Kondli Bazar
Noida, India
Email: grocioindia
Phone: 9212045650